ALP Academy

Modular labour supply and workforce management training for UK supply chains and labour providers. Up to date, practical and cost effective and designed and delivered by industry experts.

Online, in-house and bespoke training workshops suitable for individuals, a small team, or as a development programme across departments and organisations.

Combine any modules, in your preferred order, or ask us to design something entirely new to meet your needs.

Choose your workshop duration from introductory overviews to full day masterclasses, or break down workshops into bite sized chunks with our Foundation Programmes, if you prefer to spread learning over a number of weeks.

For more information please contact 01276 509306 or email ALP.  To book delegates onto open workshops, email info@labourproviders.org.uk.  Current dates are listed here, but if you don’t see the availability you need, please give us a call. For ALP Academy terms and conditions please click here.

Category: Managing Agency Workers

Academy Foundation Programme – Managing Agency Workers
Improve worker engagement and avoid time consuming and costly disputes by ensuring your workers are treated fairly and in accordance with their statutory rights whilst on assignment.
  • Protect the health and safety of agency workers working on a client site, including assigning and agreeing responsibilities, pregnancy and maternity, risk assessments and accidents
  • Effectively manage the attendance, conduct & capability of agency workers, ensuring fair treatment and boosting retention
  • Conduct professional investigations, whether into conduct, accidents or grievances, reducing the risk of costly disputes and tribunals
  • Protect the health and safety of agency workers working on a client site, including assigning and agreeing responsibilities, pregnancy and maternity, risk assessments and accidents
  • Effectively manage the attendance, conduct & capability of agency workers, ensuring fair treatment and boosting retention
  • Conduct professional investigations, whether into conduct, accidents or grievances, reducing the risk of costly disputes and tribunals
Paying Agency Workers Accurately and Fairly
Enhance worker engagement, protect your business and your clients against reputational damage and reduce the likelihood of exploitation in your business.
  • Comply with legislation including the National Minimum Wage and GLAA licensing standards
  • Enhance worker engagement and reduce the likelihood of exploitation in your business
  • Protect your business and your clients against reputational damage
  • Comply with legislation including the National Minimum Wage and GLAA licensing standards
  • Enhance worker engagement and reduce the likelihood of exploitation in your business
  • Protect your business and your clients against reputational damage
Calculating Paid Holiday Entitlement for Agency Workers
Ensure workers receive all the holiday pay they are entitled to and protect your business against the number one non-compliance seen during GLAA inspections.
  • Calculate accurate holiday time and pay for agency workers, taking into account their contract, work pattern and holiday allowance
  • Ensure workers receive all the holiday pay they are entitled to and protect your business against the impact of the number one non-compliance seen during GLAA inspections
  • Protect your profits by accurately re-charging clients for holiday pay accrued
  • Calculate accurate holiday time and pay for agency workers, taking into account their contract, work pattern and holiday allowance
  • Ensure workers receive all the holiday pay they are entitled to and protect your business against the impact of the number one non-compliance seen during GLAA inspections
  • Protect your profits by accurately re-charging clients for holiday pay accrued
Managing Agency Workers Conduct and Capability
Establish a fair policy and procedure to effectively manage the behaviour of agency workers engaged under a contract for services.
  • Establish a fair policy and procedure to effectively manage the behaviour of agency workers engaged under a contract for services
  • Enhance your business reputation and boost retention by ensuring agency workers are treated fairly and in accordance with natural justice
  • Establish a fair policy and procedure to effectively manage the behaviour of agency workers engaged under a contract for services
  • Enhance your business reputation and boost retention by ensuring agency workers are treated fairly and in accordance with natural justice
Managing the Health and Safety of Agency Workers
Protect the health and safety of agency workers and reduce the risk of accidents, claims, tribunals and prosecutions by complying with Health and Safety legislation.
  • Assign and agree responsibility for Health and Safety between the labour provider and labour user before workers are placed, using the ALP client checklist.
  • Protect the health and safety of agency workers by assigning them only to environments where risks are properly identified and controlled
  • Reduce the risk of accidents, claims, tribunals and prosecutions by complying with Health and Safety legislation as well as GLAA Licensing Standards.
  • Assign and agree responsibility for Health and Safety between the labour provider and labour user before workers are placed, using the ALP client checklist.
  • Protect the health and safety of agency workers by assigning them only to environments where risks are properly identified and controlled
  • Reduce the risk of accidents, claims, tribunals and prosecutions by complying with Health and Safety legislation as well as GLAA Licensing Standards.
Managing Working Hours
Understand working time limits and breaks including who is covered, what are the exceptions, what counts towards working time and what doesn't.
  • Understand the purpose, history, scope, enforcement and penalties of the WTR
  • Establish who is covered, what are the exceptions, what counts towards working time – and what doesn’t
  • Ensure workers comply with working time limits and breaks, and keep accurate records
  • Understand the purpose, history, scope, enforcement and penalties of the WTR
  • Establish who is covered, what are the exceptions, what counts towards working time – and what doesn’t
  • Ensure workers comply with working time limits and breaks, and keep accurate records
Conducting Effective Investigations
Improve worker engagement and reduce the risk of costly disputes and potential tribunals and prosecutions by conducting fair and effective investigations whether for accidents, disciplinaries, grievances or client complaints.
  • Understand the 5 steps of conducting a professional investigation, whether for accidents, disciplinaries, grievances or client complaints.
  • Improve worker engagement by ensuring agency workers are treated fairly and in accordance with natural justice
  • Reduce the risk of costly disputes and potential tribunals, and maximise the chances of successfully defending any such claims
  • Understand the 5 steps of conducting a professional investigation, whether for accidents, disciplinaries, grievances or client complaints.
  • Improve worker engagement by ensuring agency workers are treated fairly and in accordance with natural justice
  • Reduce the risk of costly disputes and potential tribunals, and maximise the chances of successfully defending any such claims
Preventing Discrimination of Agency Workers
Ensure agency workers are not discriminated against, including during recruitment and when assigning and managing workers.
  • Recognise the key types of discrimination, the protected characteristics and how issues can arise for labour providers
  • Ensure agency workers are not discriminated against, including during recruitment and when assigning and managing workers
  • Reduce the risk of costly disputes and potential tribunals, and maximise the chances of successfully defending any such claims
  • Recognise the key types of discrimination, the protected characteristics and how issues can arise for labour providers
  • Ensure agency workers are not discriminated against, including during recruitment and when assigning and managing workers
  • Reduce the risk of costly disputes and potential tribunals, and maximise the chances of successfully defending any such claims
Managing Pregnancy, Maternity and New Mothers
Understand the rights of workers and employees and how they differ; effectively manage risk assessments, alternative work, maternity suspension, maternity pay and leave.
  • Understand the rights of both workers and employees and how they differ
  • Effectively manage risk assessments, alternative work, maternity suspension maternity pay and leave
  • Assign and agree responsibilities between labour provider and labour user to ensure no detriment to pregnant workers and new mothers
  • Understand the rights of both workers and employees and how they differ
  • Effectively manage risk assessments, alternative work, maternity suspension maternity pay and leave
  • Assign and agree responsibilities between labour provider and labour user to ensure no detriment to pregnant workers and new mothers